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Elisa Burke Gomez |
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WORK EXPERIENCE |
Total Filtration Service/Clarcor |
March 2008 - November 2008 |
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Answer phones and assist customers in ordering, billing, and purchasing. Filing customer orders and input data into system for ordering. Call and confirm correct shipping with vendors and get manufacturing information. Tracking orders from vendors to customers and into manufacturing.
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Rocky's Italian Grill |
July 2008 - present |
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Greet customers in a friendly mannor. Answer the phone and customer questions, seat customers, and maintain sanatary conditions through out the front of the resturant.
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Personnel Management Inc./Clarcor |
October 2007 - March 2008 |
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Working with Clarcor engineers inputing data to merge company data. Working with siteline flattening bill of material on air filtration products. Lite clerical duties filing, paper work, answering the phone and assistanting engineers. Also utilized outlook and microsoft office.
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Insight Communications |
March 2007 - August 2007 |
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As a customer service rep skills consisted of taking incoming calls and assisting customers with billing, collections, and repair. Also did light troubleshooting for Internet connections, and full support for digital cable. Participated in telesales.
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G. Franklin & Company Inc. |
August 2006 - October 2006 |
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Went to establishments to setup business accounts for client broker. Interviewed applicants for second round employment opportunities. Successfully able train new employees to embrace proper marketing techniques for the department.
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D.A. Inc. |
May 2005 - July 2006 |
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Became able to successfully sustain the quality of merchandise during production. Learned to adequately judge work load for proper time management. Acquired the skills needed to work in a seclusion or team work oriented environment.
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O'Charley's |
November 2003 - July 2005 |
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Greeted customers warmly and directed them to their designated locations. Directed multiple telephone calls at once in a courteous and timely manner. Gathered to-go orders in a timely manner for waiting customers. Assisted company by informing customers of new and ongoing promotions.
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EDUCATION |
Indiana University Southeast |
January 2004 - July 2005 |
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Charlestown High School |
1999 - 2003 |
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REFERENCES |
Kelly Creager,
Office Administrator
Office Total Filtration Services tel: 502-635-1800 5408 Shepherdsville Road Louisville, KY 40228 - |
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Jill Denton,
Engineering Data Entry Manager
Engineering Clarcor tel: 502-969-2304 3807 Bishop Lane Louisville, KY 40232 - |
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Cody Harris,
Insight Supervisor/trainer
Customer Service Insight Communications tel: 502-376-3103 Louisville, KY 40204 - |
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